Privacy Policy

Information We May Collect

We may collect and process the following categories of personal data:

  • name and surname;

  • company name;

  • email address;

  • phone number;

  • billing or business information;

  • communication data submitted through contact forms or email correspondence;

  • technical information such as IP address, browser type, operating system, and device information;

  • website usage data collected through cookies and analytics technologies.

We only collect personal data that is necessary for legitimate business purposes. 

How We Collect Information

We may collect information:

Directly from you

When you:

  • contact us through our Website;

  • send us an email;

  • request information about our services;

  • subscribe to newsletters or communications;

  • enter into a business relationship with us.

Automatically

Certain technical and usage information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

For more information, please review our Cookie Policy.

From Third Parties

We may occasionally receive information from trusted third-party providers, partners, or publicly available sources where permitted by law. 

How We Use Your Information

We may use your personal data to:

  • provide and manage our services;

  • respond to inquiries and communications;

  • manage client and business relationships;

  • improve our Website and user experience;

  • analyze Website performance and traffic;

  • send relevant business communications;

  • comply with legal and regulatory obligations;

  • protect the security and integrity of our business and systems.

We do not sell your personal data to third parties. 

Legal Basis for Processing

Under GDPR, we process personal data on one or more of the following legal bases:

  • your consent;

  • performance of a contract;

  • compliance with legal obligations;

  • legitimate business interests;

  • protection against fraud or misuse.

Where processing is based on consent, you may withdraw your consent at any time. 

Sharing of Information

We may share personal data with:

  • professional advisors and service providers;

  • IT, hosting, and cloud service providers;

  • analytics and communication platforms;

  • legal or regulatory authorities where required by law.

All third-party providers are required to process personal data securely and in accordance with applicable data protection laws. 

International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are implemented in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including compliance with legal, accounting, or regulatory obligations.

When data is no longer required, it will be securely deleted or anonymized. 

Security

We are committed to protecting your personal data and have implemented appropriate technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of information. 

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Under GDPR and applicable Spanish data protection laws, you have the right to:

  • access your personal data;

  • request correction of inaccurate data;

  • request deletion of your data;

  • restrict or object to processing;

  • withdraw consent at any time;

  • request data portability;

  • lodge a complaint with a supervisory authority.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their respective privacy policies. 

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be published on this page together with a revised “Last updated” date.

Contact

If you have questions regarding this Privacy Policy or the processing of your personal data, please contact: contact@growstera.com